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MAKE A CLAIM



At Christopher Farr Cloth, we take immense pride in the quality of our fabrics, wallcoverings, and accessories. However, we understand that from time to time, issues may arise.

If you have received an item that does not meet your expectations due to a fault, damage, or other concern, please complete this claim form so we can resolve the matter efficiently. This process ensures that we gather all the necessary details to assess and address your concern with care and accuracy.

We are committed to upholding the highest standards of craftsmanship and service, and we appreciate your cooperation in helping us do so. Once your form is completed, please return it to us via email studio@christopherfarrcloth.com or postal address provided.

If you need assistance at any point during the claims process, our customer service team or your local showroom advisor will be happy to help.

OUR ETHOS

Christopher Farr Cloth shipping box with tissue paper, Lost and Found cushion, and throw neatly packed for delivery.

Shipping & Returns

Find details on delivery times, return eligibility, and how to arrange a smooth return.
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London Showroom Lauren Elliot Install - Terracotta and blue lounge setting with a mix of patterns and textures.

Here for you.

Our priority is you. Whether you have a question about your order, a product - or you are just looking for some styling advice, we want to ensure that you get all of the support that you need. Whenever you need it.
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View inside the King’s Road showroom in Chelsea, showing a rack displaying a selection of our fabrics.

Always a warm welcome.

We want visitors to browse leisurely, get inspired by the magic of craft, and enjoy friendly, expert guidance. With showrooms accross the globe, you will find that a warm welcome is never too far away.

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Portrait of Michal Silver presenting the Atelier Veronique Collection Embroidered Quilt.

Innovation and history.

Since its inception in 2000, Cloth's creative direction has been underpinned by a commitment to the finest materials, traditional craftmanship, and innovatitive collaborations with renowned artists and designers around the world.
Read about our story